
Processor : Pentium Class
Operating System : Microsoft Windows 7/Vista/2003/XP/2000
Memory : Minimum 256 MB (512 MB recommended)
Hard Disk : 50 MB of free disk space
Internet Explorer : Version 4 or later
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The need for iphone backup arises when you try to update your iphone to a new iOS. In that case, if any unexpected situation encountered in your iphone leading to the loss of files including mails, contacts, media, iphone apps etc. then backup can be served as an effective solution. As it includes a duplicate copy of all the iphone files, you can restore from it whenever required. But while making backup with iTunes, you can face a number of errors such as “iphone cannot backup”.
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The main reason behind iTunes error is the corrupt existing backup due to which the iTunes is unable to precede the backup process.
To troubleshoot this problem, you can go upon the following solutions:
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If the old backup is corrupt and is causing problems, then you needed to delete it from its location like this:
Move to Preferences Folder-> Devices-> Delete Backup. If you need any files then save them to another location. On mac system, the backup files exist in
Users/ [username]/Library/Application Support/MobileSync/Backup
But in case of iphone backup for Windows system, the same exist in
C:\Documents and Settings\[username]\Application Data\Apple Computer\MobileSync\Backups
Perform manual backup:In case if iTunes is unable to perform automatic backup process, then you can alternatively go for manual backup. But before check that there is no internal software issues or iphone apps are making any interference in iTunes working. After that, locate your iphone available under Devices tab in iTunes. Right Click it and click on Backup option to carry on the manual backup process.
Following the above solutions, still the problem remains then it is suggested to backup iphone with iphone backup software that will make the ‘cannot backup iphone’ error in iTunes completely resolved and perform the backup process automatically and comprehensively.
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